Terms of Service
Last Updated: 15 November 2025
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” “User”) and Good to Know LLC (“Good to Know,” “we,” “us,” or “our”) governing your access to and use of our websites, online platforms, CRM software, AI-powered tools, mobile applications, and any related products or services (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Eligibility & Acceptance of Terms
By using the Services, you represent and warrant that:
You are at least 18 years old (or the age of majority in your jurisdiction);
You have the legal authority to enter into these Terms;
Your use of the Services will comply with all applicable laws and regulations.
If you are accessing the Services on behalf of a business entity, you represent that you are authorized to bind that entity to these Terms.
2. Changes to the Terms
We may update or modify these Terms at any time. The most current version will always be posted on our website.
Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
3. Description of Services
Good to Know provides AI-powered software tools, CRM systems, marketing automation, digital content, and related online solutions.
We may add, modify, or remove features at our discretion without prior notice.
4. Account Registration
To access certain parts of the Services, you may be required to create an account. You agree to:
Provide accurate and complete information;
Maintain and promptly update account information;
Maintain the confidentiality of your login credentials;
Accept responsibility for all activities that occur under your account.
We reserve the right to suspend or terminate accounts at our discretion.
5. Billing, Payments & Subscriptions
Some Services require payment, including but not limited to SaaS subscriptions, premium features, events, and digital products.
By purchasing, you agree that:
You authorize us to charge your provided payment method;
Subscriptions renew automatically unless canceled;
You are responsible for any taxes or fees associated with the purchase;
Failure to process payment may result in suspension of access.
Refund Policy:
Unless expressly stated otherwise on the specific sales page, all sales are final due to the digital nature of the Services.
6. License & Permitted Use
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with these Terms.
You may not:
Copy, modify, or create derivative works of the Services;
Resell, sublicense, or redistribute access;
Reverse engineer, decompile, or tamper with the software;
Use the Services to build competing products.
7. User Content
You may upload or submit data, media, text, or other content (“User Content”).
You retain ownership of your User Content, but grant us a worldwide, royalty-free, sublicensable license to store, process, transmit, display, and use it solely for the purpose of providing the Services.
You are solely responsible for:
The accuracy and legality of User Content;
Ensuring you have rights to upload or process such content.
We reserve the right to remove any content that violates these Terms.
8. Prohibited Conduct
You agree NOT to use the Services to:
Engage in unlawful, harmful, fraudulent, or deceptive activity;
Upload malware, bots, or harmful code;
Infringe on intellectual property rights;
Interfere with the security, stability, or integrity of the Services;
Attempt unauthorized access to other accounts or systems;
Send spam, unsolicited messages, or conduct scraping/crawling operations.
Violation may result in immediate termination and legal action.
9. Third-Party Services & Links
The Services may contain links or integrations with third-party providers.
We do not endorse or control third-party services and we are not responsible for:
Their content, accuracy, products, or conduct;
Any damages arising from your use of third-party websites or tools.
Your interactions with third parties are solely between you and the third party.
10. AI Tools & Automation Disclaimer
Our Services may include AI-powered features.
You acknowledge and agree that:
AI outputs may contain errors or inaccuracies;
AI suggestions are informational and not professional, legal, or financial advice;
You are solely responsible for reviewing and verifying all outputs before relying on them.
Good to Know is not liable for decisions made based on AI-assisted content.
11. Intellectual Property
All intellectual property, including software, AI models, logos, content, and documentation, is owned by Good to Know or its licensors.
Except as expressly permitted, you may not copy, distribute, modify, or exploit any portion of the Services.
12. Disclaimer of Warranties
The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.
We do not warrant that:
The Services will be uninterrupted or error-free;
The results obtained will be accurate or reliable;
Defects or errors will be corrected.
13. Limitation of Liability
To the maximum extent permitted by law:
Good to Know LLC is not liable for any:
Lost profits or revenue;
Business interruption;
Data loss;
Indirect, incidental, special, or consequential damages;
Errors in AI-generated content;
Third-party actions or failures.
Our total liability for any claim shall not exceed the amount paid by you for the Services in the 90 days preceding the event giving rise to the claim.
Some jurisdictions do not allow certain limitations; in such cases, the limitation applies to the fullest extent allowed by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Good to Know LLC and its directors, officers, employees, agents, contractors, and affiliates from any claims, damages, liabilities, or expenses arising out of:
Your use of the Services;
Your violation of these Terms;
Your infringement of any third-party rights.
15. Termination
We may suspend or terminate your account or access to the Services at any time if:
You violate these Terms;
We suspect fraudulent or harmful activity;
We discontinue providing the Services.
Upon termination, your right to use the Services immediately ceases.
You remain responsible for any outstanding payments.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes will be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Rules.
Arbitration shall take place in Delaware, USA.
You waive the right to a jury trial or class action participation.
17. Entire Agreement
These Terms, together with our Privacy Policy and any applicable purchase terms, constitute the entire agreement between you and Good to Know regarding the Services.
18. Contact Information
For questions regarding these Terms, contact us at:
Good to Know LLC
Attn: Legal Department
Email: [email protected]